Terms & Conditions

Effective Date: July 31, 2026

Welcome to LA AMAE (“we,” “our,” “us”). These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please refrain from using our website.

1. About LA AMAE

LA AMAE is an online retailer specializing in premium sarees, ethnic wear, and related fashion products.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into binding agreements.
• The information you provide is accurate and complete.

3. Products

We strive to display product colors, textures, and designs as accurately as possible.

However:

• Actual colors may vary due to screen settings.
• Handmade, woven, or artisan products may have slight variations in weave, color, embroidery, or finish.
• Such variations are not considered defects.

4. Pricing

• All prices are listed in Indian Rupees (INR).
• Prices include applicable GST unless stated otherwise.
• Shipping charges, if applicable, are calculated during checkout.
• Prices may change without prior notice.

5. Orders

We reserve the right to:

• Accept or reject any order.
• Cancel orders suspected of fraud.
• Limit quantities purchased.
• Request additional verification before processing an order.

An order confirmation email does not constitute acceptance of your order. Acceptance occurs only after the order has been processed and dispatched.

6. Payments

We accept secure online payments through authorized payment gateways.

Accepted payment methods may include:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• Other payment options available during checkout

LA AMAE does not store your complete payment information.

7. Shipping & Delivery

We aim to dispatch orders within the estimated processing time mentioned on our website.

Delivery timelines are estimates only and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Natural disasters
• Government restrictions
• Remote delivery locations

We are not liable for delays caused by third-party logistics providers.

8. International Orders

International customers are responsible for:

• Customs duties
• Import taxes
• Local charges
• Compliance with local import regulations

These charges are not included in the product price unless specifically stated.

9. Cancellation Policy

Orders may be cancelled only before dispatch.

Once shipped, orders cannot be cancelled.

If cancellation is approved before dispatch, the refund will be processed through the original payment method.

10. Returns & Exchanges

Please refer to our separate Return & Refund Policy for detailed information.

11. Damaged or Incorrect Products

If you receive:

• A damaged product
• A defective product
• A wrong item

Please contact us within 48 hours of delivery with:

• Order number
• Product photographs
• Package photographs
• Unboxing video (if applicable)

Failure to provide supporting evidence may affect claim approval.

12. Intellectual Property

All website content including:

• Images
• Product photographs
• Logos
• Designs
• Graphics
• Text
• Videos
• Product descriptions

are the exclusive property of LA AMAE and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access.
• Upload malicious software.
• Copy website content.
• Misrepresent your identity.
• Interfere with website functionality.

14. User Reviews

Customers may submit reviews provided they:

• Are truthful.
• Are respectful.
• Do not contain offensive language.
• Do not violate any laws.
• Do not infringe third-party rights.

We reserve the right to remove any review at our discretion.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected and used.

16. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

• Their content
• Their privacy practices
• Their products
• Their services

Accessing such websites is at your own risk.

17. Limitation of Liability

To the maximum extent permitted by law, LA AMAE shall not be liable for:

• Indirect damages
• Consequential damages
• Loss of profits
• Business interruption
• Data loss
• Delayed deliveries beyond our reasonable control

Our total liability shall not exceed the amount paid for the purchased product.

18. Force Majeure

LA AMAE shall not be held liable for failure or delay in performing obligations due to events beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods
• Earthquakes
• Pandemic
• Government restrictions
• War
• Civil unrest
• Power failures
• Internet outages

19. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated terms become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the revised Terms.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the competent courts in Kerala, India, unless otherwise required by applicable law.

21. Contact Us

For any questions regarding these Terms & Conditions, please contact:

LA AMAE

Email: la.amae.official@gmail.com

Phone: +91 7736557333

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST