Shipping & Delivery Policy

Effective Date: July 31, 2026

At LA AMAE, we are committed to delivering your orders safely and efficiently. This Shipping & Delivery Policy outlines our shipping process, estimated delivery timelines, and other important information related to order fulfillment.

Order Processing

• Orders are processed after successful payment confirmation.
• Orders are typically processed within 1–3 business days.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During festive seasons, promotional events, or periods of high order volume, processing times may be longer.

Shipping Within India

We ship across India through trusted courier partners.

Estimated Delivery Time:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on the destination and courier operations.

International Shipping

LA AMAE also ships internationally to select countries.

International delivery timelines generally range between 7–21 business days, depending on the destination country, customs clearance, and local courier services.

Customers are responsible for any customs duties, import taxes, or other charges imposed by the destination country unless otherwise stated.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Any promotional free shipping offers will be subject to the terms and conditions announced at the time of the promotion.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email or SMS containing your tracking details, where available.

Customers can use the tracking information to monitor the progress of their shipment.

Delivery Attempts

Our courier partners will make delivery attempts in accordance with their standard procedures.

If delivery cannot be completed due to:

• Incorrect or incomplete shipping address
• Recipient unavailable
• Refusal to accept the package

the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Address Accuracy

Customers are responsible for providing accurate shipping information.

LA AMAE shall not be responsible for delays, failed deliveries, or additional charges arising from incorrect or incomplete addresses provided during checkout.

Delays Beyond Our Control

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:

• Weather conditions
• Natural disasters
• Public holidays
• Government restrictions
• Customs clearance
• Transportation disruptions
• Courier operational delays

Such delays do not qualify for cancellation or compensation.

Damaged Packages

If your package appears damaged at the time of delivery:

• Please inspect the package before accepting it whenever possible.
• If the product inside is damaged, contact our Customer Support within 48 hours of delivery.
• Please provide photographs of the product, packaging, shipping label, and an unboxing video (strongly recommended) to help us investigate your claim.

Claims submitted after the specified timeframe may not be eligible for review.

Lost Shipments

If your shipment has not been delivered within the expected timeframe, please contact us. We will coordinate with the courier partner to investigate and provide an update.

Contact Us

For any questions regarding shipping or delivery, please contact us:

LA AMAE

Email: la.amae.official@gmail.com

Phone: +91 7736557333

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST