Return Policy

Effective Date: July 31, 2026

At LA AMAE, we are committed to delivering premium-quality sarees and ethnic wear. If you receive a product that is damaged, defective, or incorrect, you may be eligible for a return in accordance with this Return Policy.

Return Eligibility

You may request a return if:

• You received a damaged product during transit.
• You received an incorrect product.
• The product has a manufacturing defect.
• The product delivered is significantly different from the item ordered.

To be eligible for a return:

• The return request must be initiated within 48 hours of delivery.
• The product must be unused, unwashed, unworn, and free from stains, perfumes, or alterations.
• All original tags, labels, invoices, and packaging must be intact.
• The product must be returned in its original condition.

Non-Returnable Items

The following items are not eligible for return:

• Sarees with fall and pico stitching completed.
• Stitched or customized blouses.
• Customized or personalized products.
• Products that have been used, washed, worn, or altered.
• Products returned without original tags or packaging.
• Gift cards.
• Clearance, final sale, or promotional products marked as Non-Returnable.

How to Request a Return

To initiate a return, contact our Customer Support within 48 hours of receiving your order and provide:

• Order Number
• Customer Name
• Contact Number
• Clear photographs of the product
• Photographs of the outer packaging and shipping label
• An unboxing video showing the package being opened from its sealed condition (strongly recommended)

Providing complete information helps us process your request more efficiently.

Return Approval

Once we receive your request, our support team will review the details. If your return is approved, we will provide instructions for returning the product.

Approved returns must be shipped back in their original condition before further processing.

Product Inspection

All returned products undergo a quality inspection after they reach our warehouse.

Returns may be rejected if:

• The product has been used or washed.
• Original tags have been removed.
• Packaging is damaged or incomplete.
• The returned item differs from the product originally shipped.
• The damage occurred due to customer handling after delivery.

The inspection decision made by LA AMAE shall be final.

International Orders

Returns for international orders are generally accepted only if the product received is damaged, defective, or incorrect.

Customers may be responsible for return shipping charges unless the return is due to an error on our part.

Contact Us

If you have any questions regarding returns, please contact us:

LA AMAE

Email: la.amae.official@gmail.com

Phone: +91 7736557333

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM IST